Roadside Presidents App for iPhone
Frequently Asked Questions
App not finding your location in Near Me? Try this.
- Initial Set-Up
- Network Connection
- Near Me
- Finding and Exploring Attractions: Maps, Research Places
- Been There
- Saving Attractions
- History View
- Missing Attractions
- Submitting Tips About Places
- iPad and iPod Touch
1. INITIAL SET-UP
Do I need a network connection when I first run the app?
Yes, so that the application can retrieve information from RoadsideAmerica.com. The app needs at least WiFi access to locate you.
2. NETWORK CONNECTION
Do I always need a network connection to run the app?
The app will perform best, with all functionality, when you are in 4G/3G or wifi network range. It should work on the EDGE network as well, though might be slower in retrieving data. The app retrieves attraction text and images live from the RoadsideAmerica.com servers, to ensure you have the most up-to-date info. If you SAVE attractions while connected to a network, that info will stay in the app when you're offline or in a dead zone.
Do the maps work without a network connection?
The maps are provided via the Maps app, so they won't work without a connection to the map server. We've included text addresses and directions (where available), so if you save places in advance you'll have that info.
3. NEAR ME
Q. Why is "Near Me" not showing an updated list of places near where I am now?
- Tap the arrowhead button: You can get your position and nearby attractions reset in Near Me by tapping the arrowhead button at top left. The Near Me map view shows real-time movement: a blue dot with a pulsating ring is where you are, and will move as you make significant location changes. If you remain in the list view while moving, it will not auto-refresh, but you can refresh by pulling down the top of the list until you see a refresh load indication, or shake the device gently.
- Set a Temporary Near Me: Users can drop a pin and set a location in Near Me that is... not-near-me. It's a great way to explore ahead on your route. Tap-and-hold on the map, or search for a specific distant city, address or postal code.
Places from an earlier trip lingering on Near Me? Tap the arrowhead button to reset to your location. If it's still stuck, complete quit the App: Exit the App, then double-tap the iPhone Home button. Find the App icon along the bottom of the screen and hold down on it with your thumb -- a red minus symbol appears. Tap on that to quit the App. Now relaunch the App and shake-reload the Near Me view.
On my device, why is Near Me showing incorrect distances for attractions I know are really closer?
This is a rare issue, and is not caused by the app. It might happen if you recently moved your wifi router from another town/state, etc., or bought or received a router from someone far away. Apple™ uses a service called SkyHook which provides them with a database of WiFi locations around the country (they drive by your house and sniff the router ID). If you moved and SkyHook hasn't driven by your new location, they may still have your router listed in the old place.
You can verify this is the issue one more way: If you have a neighbor whose WiFi you can use with your touch -- (restart your device, enter the app, then shake and reload in the Near Me tab) -- and suddenly you see attractions close by, it's the router info in SkyHook, which you can easily fix by requesting the change:
4. FINDING AND EXPLORING ATTRACTIONS
How do I find President attractions in the app?
Depending on what info you already know, you can:
- Use Search and search by name of the attraction;
- Browse via the "Cities" tab to drill down from states to cities with attractions near them.
- Search for specific attractions near a city (Cities > state > city). Place your thumb on the list and gently pull down to reveal a search field.
- In the Presidents tab, each President has a "Related Attractions" list.
Where are the Maps showing attractions?
You can easily flip to a map view of any list by tapping the map icon in the upper right corner. From the map view you can tap on other nearby attraction pins, or step through them with the up/down arrows. Note: from the List View, the topmost item visible in the list view is the pin that displays with a callout on the map. In the Near Me map view, you can tap-and-hold on the map (or tap the yellow buttong that appears) to temporarily set a location to see what's around it. Tap the arrowhead button at the top to reload your actual location and nearby attractions.
5. BEEN THERE
How does Been There work?
On any Detail page about a particular attraction, there's a check box labeled "Been There." Mark if it's a place you've visited in person on any trip in the past -- as a kid, recently, etc. The list of places marked is available by tapping the More tab, then tapping Been There. You can also see Been There places marked with a green-check pushpin in map views.
What can I do with the Been There once I've checked off a bunch of places?
If you go to the More tab then tap Been There, you'll see that all your places can be viewed in an "All" list in the order you checked them, or broken out into state-by-state lists.
6. SAVING ATTRACTIONS
Q. Why should I "Save" attractions?
On a Detail page about an attraction, there's a Save (heart) button. If you save an attraction, info about it will be kept in your device instead of just on the network. So if you're taking a trip where connections might be spotty, you should save a bunch of places in advance. Save up to 300 attractions. You can always review what you've saved in the More view, under Saved.
Q. How do I remove attractions from my Save view?
You can remove places when you're done with them: in the Detail view, by tapping to un-highlight the Save icon; in the Saved view, by clicking EDIT, or by swiping your thumb right-to-left on the item to reveal the red DELETE button. Active attractions will continue to be available from our servers, and you can always save it again.
7. HISTORY VIEW
Does the History view save everything I've looked at in the app?
The History view keeps a list of any attraction Detail views you have looked at recently. This can be helpful if you forgot to save a place for offline use -- it may still be in the History. History is a rolling list, so older stuff will be eventually deleted to minimize the buildup of data on your device. To see the History list, tap More, tap History.
8. SUBMITTING TIPS ABOUT PLACES
Can I suggest adding a new attraction or oddity I discover?
Yes! Submit other President places for consideration. Tap More, and then tap Submit Tip. First make sure we don't already have it, by doing a search or checking in the Cities tab. We don't add everything submitted -- you can get a sense of what might qualify by looking at what we already cover. We favor the unusual, weird, funny, over-the-top, or inexplicable! If your town has an old Lincoln statue (and you have a tale to tell) or a museum with an unusual President item -- we need to hear from you!
Can I snap a photo directly within the app?
Yes! Just select "Submit Tip," then "Add Photo," then "Take Photo." The app will open a camera view and you can snap away. Send us the best shot or two.
I shot some good photos earlier, and I also have some from my other digital camera. Can I submit those?
Yes! Photos you shot earlier on the iPhone should still be in your Photo app. Just select "Submit Tip," then "Add Photo," then "Choose Existing Photo." Photos from other cameras need to first be placed in your iTunes or iPhoto on your home computer, and synced onto your iPhone. Then you can get to them by tapping "Choose Existing Photo." Make sure they are your photos, and please don't submit photos taken by others or from websites you don't own.
How many photos can I submit?
You can submit up to five (5) per tip for us to consider for adding to the App. Keep in mind that if you have a slow connection, the photos may take a while to upload, but the progress bar will show you how long it's taking. Don't exit the app before the upload bar is complete!
How come the tip I just sent about an Attraction isn't displaying in the App yet?
RoadsideAmerica.com editors review any tip to determine whether it will be added to the Attraction database or the Roadside Presidents App. If the information and/or images you submit meet our criteria, the tip may be added. Tips that provide new info on a place are more likely to be added than those repeating prior postings, or just checking in.
9. IPAD AND IPOD TOUCH
Does the app work on an iPad?
The app is compatible with any iOS device running iOS 7 or higher, including iPad 2 and newer. While the app hasn't been customized for the iPad screen, it works fine in 2x view mode. You'll should have an iPad cellular plan activated for network access on the road when out of range of wifi hotspots.
What doesn't work on an iPod touch that works on an iPhone?
The current version of the app is compatible with any iOS device running iOS 7 or higher. Depending on your particular device, certain app features, certain app features designed for the iPhone are not available. Also be aware that the iPod touch is not going to be able to search our database when it's out of its permitted wifi range. iPod touch users on the road tell us they Save places in advance of a trip or each night, and refer to that info when not connected.
When I first got the App, I said "No" when it asked to locate me. Now I can't get the App to show me places or ask me for location again. Error message reads: "Sorry! location permission needed here for the app to do its thing."
App Complete Quit: Tap the device home button to get to your Home screen, then double tap it. iOS 7 and higher: Find the Roadside page floating in the center, and flick it off the top of the screen. That quits it. Earlier iOS versions: Along the gray strip at the bottom of the screen, find the Roadside America app, and hold your thumb on it until all the apps in the row wiggle. Now, tap the "X" in the corner of the Roadside America app. That quits it. Tap the Home button to stop the wiggling.
Go to the iPhone's Settings App (gray icon with gears), then Privacy > Location Services > Roadside, and change it to ON.
If you have additional questions about the Roadside Presidents App for iPhone, send us a note. We can't promise an individual response but will continue to add to the FAQs to help users!
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