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Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over 100 shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Quicken Loans Arena/Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.


· 24-hour front desk
· 24-hour room service
· ATM/Cash machine - (In Area)
· Accessible facilities
· Barber shop - (In Area)
· Beauty shop/salon - (In Area)
· Boarding pass print-out available
· Business center
· Business services
· Car rental desk - (In Area)
· Cocktail lounge with light fare
· Complimentary coffee in lobby
· Complimentary in-room coffee or tea
· Complimentary newspaper delivered to room
· Complimentary newspaper in lobby
· Complimentary shoeshine
· Concierge desk
· Concierge floor
· Continental breakfast
· Drugstore/pharmacy - (In Area)
· Dry cleaning
· Elevators
· Executive floor
· Exercise gym
· Express check-out
· Food and beverage outlets
· Front desk
· Full american breakfast
· Full service housekeeping
· Hair dryer
· Health club
· High speed internet access
· High speed wireless
· High speed wireless
· Hot breakfast
· Housekeeping - daily
· Ice machine
· Individual Efolio available
· Interior corridors
· Ironing board
· Kitchenette
· Laundry/Valet service
· Lounges/bars
· Meeting rooms
· Motorcycle parking
· Non-smoking rooms (generic)
· Onsite laundry
· Pets allowed
· Public area air conditioned
· Restaurant
· Room service
· Room service - full menu
· Safe deposit box
· Sauna
· Security
· Spa - (In Area)
· Steam bath
· Tennis court - (In Area)
· Travel agency
· Valet cleaning
· Valet parking
· Valet same day dry cleaning
· Video games
· Wakeup service
· Wedding services
· Wireless internet connection in public areas

Room Information

The amenities listed in this description represent a sample of amenities available in some or all guest rooms in this hotel
High speed internet connection, Internet access, Wireless internet connection, High speed wireless, Non-smoking, Coffee/Tea maker, Minibar, Alarm clock, Air conditioning, Air conditioning individually controlled in room, Bottled water, Safe, Bathtub/shower combination, Separate tub and shower, Oversized bathtub, Marble bathroom, Private bathroom, Weight scale, Phone in bathroom, Bathrobe, Hairdryer, Upgraded bathroom amenities, Lighted makeup mirror, Slippers, Separate closet, Closets in room, Iron, Trouser/Pant press, Bathroom amenities, Down/feather pillows, Foam pillows, Duvet, Feather bed, Luxury linen type, Sofa bed, Cribs, Rollaway bed, Converters/ Voltage adaptors, Electrical adaptors available, Local calls, Free toll free calls, Kitchenette, Tables and chairs, Mini-refrigerator, Refrigerator, Refrigerator with ice maker, Color television, Cable television, Plug & play panel, Premium movie channels, List of movie channels available, CNN availaible, HBO available, ESPN available, All news channel, Pay per view movies on TV, DVD player, iPod docking station, AM/FM radio, Stereo, Remote control television, Video games, Large desk, Chair provided with desk, Desk with electrical outlet, Spare electrical outlet available at desk, Electrical current voltage, Dual voltage outlet, Separate modem line available, Telephone, Voice mail, Two-line phone, Multi-line phone, Speaker phone, Cordless phone, Connecting rooms

Miscellaneous Information

· American Dollars is the native currency.
· Check in time is 4:00 PM
· Check out time is 12:00 PM
· Opened in 1990
· Renovated in 01/01/2009
· 206 rooms.
· 27 suites.
· 9 floors.

Cancellation Policy

Cancel policy may be more restrictive based on rate / room booked, season, special events

Restaurant Information


Simple, seasonal, local. Monthly Farmer's Market Menu.

Meeting Facility

The Ritz-Carlton Ballroom Riverview Room Private Dining Room The Plaza The Pavilion The Diplomat The Boardroom The Director's Room The Ambassador The SIlver Grille Pre-Function Room Salon I Salon II

Recreation Information

Fitness center on-site


Health club


Tennis court

Bowling alley


Mountain biking trail

Putt putt golf




Hiking trail

Children's program

Area Attractions

- Downtown Cleveland
- House of Blues
- Hilarities
- Cleveland Convention Center
- Berea Fairgrounds
- Quicken Loans Arena
- Cleveland Browns Stadium
- Progressive Field
- The Avenue/Terminal Tower
- Great Lakes Science Center
- Playhouse Square
- Rock and Roll Hall of Fame + Museum
- Historic Warehouse District
- University Circle
- Steamship William G. Mather Museum
- The Cleveland Museum of Art
- The Cleveland Museum of Natural History
- Pro Football Hall of Fame
- West Side Market
- University Circle (Museums / Cultural area)
- Plain Dealer Pavilion
- The Avenue at Tower City Center (Shopping)
- Cedar Point Amusement Park
- Tower City Ampitheater
- Cleveland Metroparks Zoo and Rainforest
- Tower City Amphitheater
- East Fourth Street District
- Case Western Reserve University
- John Carroll University
- Cleveland State University
- Beachwood Place
- Crocker Park
- Legacy Village
- Cleveland Brown's Stadium
- Ernst & Young
- Washington Group International Inc.
- JP Morgan Chase
- Jones Day
- Forest City Enterprises
- Accenture
- Key Corporation
- Aon Risk Services
- Eaton Corporation
- McKinsey & Company
- Cap Gemini Ernst & Young
- Sherwin Williams
- Phillips Medical
- Cleveland Clinic
- Carl B. Stokes Federal Courthouse
- Amtrak
- Greyhound
- MegaBus
- Lolly the Trolley
- The Cleveland Play House
- Cleveland Hopkins International Airport

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Cleveland Hotel Chains

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Hampton Inn
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Cities Near Cleveland

Brook Park
Cuyahoga Falls
Fairview Park
Mayfield Heights
Middleburg Heights
North Olmsted
North Ridgeville
Oakwood Village
Warrensville Heights

Airport - Transportation

Burke Lakefront Airport (BKL)
Cleveland-Hopkins International Airport (CLE)
Cuyahoga County Airport (CGF)

Art Galleries & Dealers

American West Research Center
Cynthia Gales's Ceremonial Art

Botanical - Strolling Gardens - Convervatories

Cleveland Botanical Garden

Churchs - Places of Worship - Wedding Chapels

Original Glorious Church of God

Convention & Meeting Facilities - Civic Centers

Sherwood Forest Party Center
St Michael's Woodside
Cleveland Convention Center
Country Lakes Party Center


Downtown Cleveland

Historical Places

North Royalton Historical Society
Epworth Euclid Church

Hospitals & Medical Care Facilities

Cleveland Clinic Children's
Lakewood Hospital
Parma Community General Hosp
Southwest General Health Ctr
Cleveland Clinic Health System
Hillcrest Hospital
Rainbow Babies and Children's Hospital
Saint John West Shore Hospital
South Pointe Hospital
St Michaels Hospital
St Vincent Charity Hospital
Fairview Hospital
Ireland Cancer Center
Cleveland Clinic Foundation
The MetroHealth System
University Hospitals of Cleveland
Veterans Affairs Medical Center


Western Reserve Historical Society
Mayfield Township Historical Society
Polka Hall of Fame
Rainbow Children's Museum
Rock and Roll Hall of Fame
Shaker Historical Museum
Strongsville Historical Society
African-American Memorial
Bedford Historical Society
Brooklyn Historical Museum
Cleveland Hungarian Heritage
Cleveland Museum of Art
Cleveland Museum of Natural
Cleveland Police Museum
Crawford Auto-Aviation Museum
Dunham Tavern Museum
Gerald E Brookins Museum
Health Museum
Womens Air and Space Musuem
Lakewood Historical Society

Parks - Monuments - Memorials

Gardenview Horticultural Park

Restaurants - Bars - Comedy Clubs

Sammy's At the Arena

Science Centers - Nature Centers

Great Lakes Science Center

Stadiums - Arenas - Athletic Fields

Cleveland Browns Stadium - Cleveland Browns
Progressive Field - Cleveland Indians
Quicken Loans Arena - Cleveland Cavaliers

Universities & Colleges

John Carroll University
Notre Dame College
Ohio College Of Podiatric Med
Ursuline College
Cuyahoga Community College
Case Western Reserve Unversity
Cuyahoga Community Clg Library
Maranatha Bible College
Ohio Technical College
Sawyer College of Business
Case Western Reserve University
Cleveland State University
David N Myers College


Cleveland Metroparks Zoo

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