Support - Roadside America App | Frequently Asked Questions

iPhone Crash Reports

If our iPhone application ever crashes while you are using it, your iOS device makes a small file documenting what happened. These Crash Report files are extremely helpful to our developers when they attempt to reproduce an issue or bug to analyze and fix. You can aid us by following these steps:

Step 1

Sync your iOS device to iTunes on your desktop computer.

Step 2

Find where the crash log files are located on your computer:

The crash log file names start with "RoadsideAmerica_" and end with ".crash" -- you can attach these text files to an email and send to us.

Step 3

In the email with the attached Crash Log files, please describe whatever you can remember about when it happened, what you were trying to do, what was on the screen, etc. Mail to:

crashreport@roadsideamerica.com